We are seeking a reliable and professional Bilingual Virtual Dental Assistant (English/Spanish) to join our growing remote team. This is a full-time, long-term work-from-home position focused on providing consistent virtual support to a dental practice, delivering excellent patient care, and ensuring strict compliance with HIPAA privacy and confidentiality standards.

Key Responsibilities

• Assist patients through virtual platforms and accurately collect necessary information
• Respond to patient inquiries with clarity, empathy, and professionalism
• Handle inbound calls and manage appointment scheduling efficiently
• Coordinate with dentists, patients, and clinic staff to ensure smooth daily operations
• Maintain accurate and organized patient records and documentation
• Perform additional administrative tasks as required

Qualifications

• College graduate or with relevant customer service experience
• Fluent in English and Spanish, both written and spoken
• Strong customer service skills with a professional and approachable demeanor
• Ability to work effectively in a remote team environment
• Quick learner with strong analytical and problem-solving skills
• Comfortable using computers and multiple digital tools
• Stable high-speed internet connection (backup connection preferred)
• Quiet, distraction-free workspace with a clean white background
• Dual-monitor setup required
• Background in the medical or dental field is a plus but not required

Technical Requirements

• Personal computer with at least Intel i5 (10th Gen) or equivalent Ryzen processor
• Minimum of 8GB RAM (16GB preferred)
• 1080p webcam (e.g., A4Tech PK-910H or similar)
• Noise-canceling headset suitable for professional communication
• UPS for power backup during outages

Training
Qualified candidates will undergo a one-month paid training program covering:

• Dental terminology and core concepts
• Patient communication and handling techniques
• Hands-on training with clinic systems and tools

Work Schedule

• 11:00 PM – 8:00 AM (Philippine Time)
• 9-hour shift, inclusive of a 1-hour break

What We Offer

• Competitive salary package based on experience
• 13th Month Pay
• HMO coverage upon regularization
• Paid Service Incentive Leave (SIL) and additional company leave benefits
• Opportunities for career growth and leadership development

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: Remote

QUALIFICATIONS

• Bachelor’s Degree in Marketing, Business Administration, Communication, Advertising, Multimedia Arts, or related field is preferred.
• Fresh graduates with strong marketing and social media skills may apply.
• Knowledgeable in Facebook, Instagram, TikTok, Canva, and basic video editing.
• Good written and verbal communication skills.
• Creative and capable of developing promotional ideas.
• Basic knowledge of digital marketing and social media analytics.
• Willing to conduct field or branch visits when required.
• Organized and capable of meeting deadlines.
• Able to work independently and coordinate effectively with different departments.

POSITION SUMMARY

The Marketing Staff is responsible for supporting the company’s marketing, promotional, and brand-building activities. The position focuses on increasing brand awareness, customer engagement, foot traffic, and sales through digital marketing, social media management, branch promotions, content creation, market research, and coordination with operations.

The Marketing Staff is expected to be creative, proactive, organized, data-driven, and results-oriented.

Benefits:

• Company Christmas gift
• Company events
• Flexible schedule
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

We are looking for a reliable and professional Virtual Dental Assistant to join our expanding team. This role focuses on providing efficient remote support to a dental clinic, ensuring excellent patient care. It is a work-from-home setup.

Key Responsibilities

• Assist and welcome patients via virtual platforms while accurately gathering personal and medical information
• Respond to patient inquiries with professionalism, empathy, and clear communication
• Handle inbound calls and manage appointment scheduling efficiently
• Coordinate with dentists, patients, and clinic staff to ensure smooth daily operations
• Maintain organized and accurate patient records, including reports and documentation
• Perform additional administrative tasks as assigned

Qualifications

• College graduate; fresh graduates are welcome to apply
• Strong English communication skills, both written and verbal
• Friendly, professional, and patient-focused approach
• Team-oriented with strong analytical skills and willingness to learn
• Comfortable using computers and various digital tools
• Background in dental or healthcare is an advantage but not required

Training Program

• 3 -4 weeks paid training
• Covers dental terminology, patient communication, and system navigation

Compensation & Benefits

• Competitive salary with performance-based incentives
• Opportunities for career growth and advancement
• Comprehensive training and continuous development
• Paid Service Incentive Leave (SIL) and company leave benefits
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Supportive, energetic, and team-oriented work environment

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person